Privacy Policy
Faction Media IO LLC
Effective Date: December 1, 2024
Contact Email: join@factionmedia.io
At Faction Media IO LLC (“Faction Media,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website, services, products, and communications—including email and SMS marketing.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in several ways, including:
A. Information You Provide:
- Name, email address, phone number, company name, and any additional personal or business information you submit through forms or other interactions on our site.
B. Automated Data Collection:
- IP address, browser type, device information, referring/exit pages, and usage data via cookies, pixels, and analytics tools.
C. Communication Data:
- Information about your preferences in communications with us, including engagement with our emails and text messages.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to inquiries and customer support requests.
- Send marketing and promotional emails or SMS.
- Conduct research and analytics to improve user experience.
- Comply with legal obligations and protect against fraud or abuse.
3. Sharing Your Information
We do not sell your personal information. However, we may share data with trusted service providers who assist us with:
- Email and SMS delivery (e.g., Mailchimp, Twilio, or similar services).
- Website hosting and analytics (e.g., Google Analytics).
- Customer relationship management (CRM) systems.
- Legal or regulatory compliance as required by law.
All third-party service providers are required to maintain the confidentiality and security of your information.
4. Email Marketing and Opt-Out
We may send you promotional emails about new products, services, events, or industry insights.
How to Opt Out:
- Every marketing email includes an “Unsubscribe” link at the bottom. Clicking this link will immediately remove you from the marketing email list.
- Alternatively, you can request removal by emailing us directly at join@factionmedia.io with “Unsubscribe” in the subject line.
Important Notes:
- You may continue to receive transactional or service-related emails (e.g., order confirmations, account updates) even after unsubscribing from marketing emails.
5. Mobile Text Messaging (SMS) and Opt-Out
If you opt-in to receive SMS communications from us, you may receive messages related to:
- Promotions and marketing offers.
- Appointment reminders or follow-ups.
- Service announcements or alerts.
How to Opt Out:
- You can opt out at any time by replying STOP to any message.
- You may also email join@factionmedia.io with the subject line “STOP SMS” to be manually removed.
Important Notes:
- Message and data rates may apply depending on your mobile carrier.
- Consent to receive SMS is not a condition of any purchase.
6. Data Retention and Security
We retain your personal information only as long as necessary for the purposes described above and as required by law. We use commercially reasonable methods to protect your data, including:
- Encrypted transmission (SSL).
- Access controls and authentication.
- Secure data storage practices.
Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or correct your personal information.
- Delete your information.
- Object to or restrict certain processing.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us at join@factionmedia.io.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect usage information. You can control cookie settings through your browser or device preferences.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If we discover that we have collected personal data from a child without verifiable parental consent, we will delete it.
10. International Data Transfers
If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your jurisdiction.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the date of the latest revision. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Faction Media IO LLC
Email:
join@factionmedia.io